EasyPaisa

Great news! We are pleased to inform you that Transworld Home customers can now make their bill payments using Easypaisa by accessing self-care portal. To make payments using Easypaisa mobile account, please follow the relevant steps below:

1. Log in to https://customer.transworld-home.com/ with your unique user ID and password (Already shared with you)

2. Click on “Payment Channels”

3. Click on EasyPaisa Icon

4. Select the “Payment Method” from the drop down list: a. Mobile Account b. Voucher Payment c. Debit / Credit Card

  • A. Mobile Account
  • B. Voucher Payment
  • C. Debit / Credit Card

4a. Mobile Account – For this method, please select ‘Mobile Account’ from the drop down list as shown below. Enter the required billing amount and click ‘Continue’

Click ‘Proceed to checkout’

Enter your registered Easypaisa mobile number and the email address where you wish to receive payment confirmation. Click “Pay Securely”.
You can also scan the QR code with your Easypaisa App

You’ll be asked to enter your 5 digit Easypaisa account pin. Enter the pin to complete your transaction

A transaction ID will be displayed on the completion of successful transaction as shown below

4b. Voucher Payment – This payment method can be used for retail payment. It is a TWO step process. Please select ‘Voucher Payment’ from the drop down list as shown below. Enter the required billing amount and click ‘Continue’

Click ‘Proceed to checkout’

Enter your registered Easypaisa mobile number and the email address where you wish to receive payment confirmation. Click “Pay Securely”. You can also scan the QR code with your Easypaisa App

A token number will be displayed on the completion of transaction. Please share the mentioned token number and order ID with Easypaisa retailer for a successful payment

4c. Debit / Credit Card – For this payment method, simply follow the instructions below

Click ‘Proceed to checkout’

Enter your credit / debit card details with email address where you wish to receive payment confirmation. Click “Pay Securely”.

A transaction successful message will be displayed as shown below

FAQ's

Please find EasyPaisa bill payment related queries below:

1. Is this payment method available for all Transworld-Home customers?

Yes, this payment method is available to all Residential, SOHO and Retail Transworld Home Customers.

2. Can I make payment using EasyPaisa App?

Yes, Transworld-Home customers can make payment using Easypaisa mobile app.

3. Can I make a partial payment against due billing amount?

Yes, This payment method allows partial payments. However, minimum payment allowed is Rs. 100/-. However, to avoid suspension of your internet connection, please enter your full bill amount while making a payment.

4. How soon can I get a confirmation against their transaction?

You will receive confirmation via SMS/Email as soon as the payment has been processed. It will also be updated on Transworld Home’s Self-Care Portal within 30 minutes.

5. Can I use any mobile number other than registered Easypaisa for payment through voucher?

Yes, you can use any mobile number to make your payment through voucher

6. What if customer faces an issue while using self-care portal?

You may contact Transworld support services either by dialing 111-837-837 or by writing an email at csd@tes.com.pk

7. What if I encounter an issue while using self-care portal?

You may contact Transworld Home support services either by dialing 111-837-837 or by writing an email at csd@tes.com.pk